Which carrier?
- We use Canada Post most of the time
- We also occasionally use Machool platform, which enables us to find the most suitable carrier for each situation (Purolator, UPS, GLS, FedEx, Canpar, Nationex, DHL, etc...)
How shipping works ?
SOFTCOVER
Printing: 2-3 business days
Postal delivery: 2-4 days (Canada) | 6+ days (International)
➜ Total time: 5-10 business days
PREMIUM HARDCOVER
Printing: 5-8 business days (handcrafted by our local Quebec artisans)
Postal delivery: 2-4 days (Canada) | 6+ days (International)
➜ Total time: 8-15 business days
AVERAGE DELIVERY TIME BY DESTINATION:
- Canada/United States: 2 weeks (softcover) | 2-3 weeks (hardcover)
- Europe: 3 weeks (softcover) | 3-4 weeks (hardcover)
Good to know: Our premium hardcovers are handcrafted by Quebec artisans, which accounts for the additional 3-5 day processing time. This artisanal work ensures exceptional quality that will last a lifetime!
What if my delivery date has passed and I still haven't received my book?
As this time is approximate, it is likely that your book is still on its way to your home. However, if you have not received it after 15 working days, please let us know through this form.